This website is operated by Somage Pty Ltd ‘Somage Australia’. Throughout the site, the terms “we”, “us” and “our” refer to Somage Australia. Somage Australia offers this website, including all information, tools and services available from this site

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from somagewholesale.com (the “Site”).  Personal Information we CollectWhen you visit the Site, we automatically collect cert

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from somagewholesale.com (the &#x201C;Site&#x201D;).&#xA0;&#xA0;Personal Information we CollectWhen you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as &#x201C;Device Information&#x201D;.We collect Device Information using the following technologies:&#xA0;- &#x201C;Cookies&#x201D; are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.&#xA0;- &#x201C;Log files&#x201D; track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.&#xA0;- &#x201C;Web beacons&#x201D;, &#x201C;tags&#x201D;, and &#x201C;pixels&#x201D; are electronic files used to record information about how you browse the Site.Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as &#x201C;Order Information&#x201D;.When we talk about &#x201C;Personal Information&#x201D; in this Privacy Policy, we are talking both about Device Information and Order Information.&#xA0;&#xA0;How do we use your Personal Information?We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).Additionally, we use this Order Information to:&#xA0;- Communicate with you;&#xA0;- Screen our orders for potential risk or fraud; and&#xA0;- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).&#xA0;&#xA0;Sharing Your Personal InformationWe share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.&#xA0;&#xA0;Behavioural AdvertisingAs described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative&#x2019;s (&#x201C;NAI&#x201D;) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.You can opt out of targeted advertising by using the links below:&#xA0;- Facebook: https://www.facebook.com/settings/?tab=ads&#xA0;- Google: https://www.google.com/settings/ads/anonymous&#xA0;- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-adsAdditionally, you can opt out of some of these services by visiting the Digital Advertising Alliance&#x2019;s opt-out portal at: http://optout.aboutads.info/.&#xA0;&#xA0;Do not TrackPlease note that we do not alter our Site&#x2019;s data collection and use practices when we see a Do Not Track signal from your browser.&#xA0;&#xA0;Your RightsIf you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.&#xA0;&#xA0;Data RetentionWhen you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.&#xA0;&#xA0;ChangesWe may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory.&#xA0;&#xA0;MinorsThe Site is not intended for individuals under the age of 16.&#xA0;&#xA0;Contact UsFor more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e&#x2011;mail at enquiries@somage.com.au or by mail using the details provided below:&#xA0;Somage Australia Re: Privacy Compliance Somage Pty Ltd, 16 Montague St, Collingwood VIC 3066, Australia

Privacy Policy

If for any reason you are not satisfied with your Somage online purchase, we are happy to provide a refund, subject to the conditions outlined below.The order must be returned within 14 days of purchase.Your order must be unopened and in their origin

If for any reason you are not satisfied with your Somage online purchase, we are happy to provide a refund, subject to the conditions outlined below. The order must be returned within 14 days of purchase.Your order must be unopened and in their original condition.Return shipping costs are payable by the customer. Somage are not responsible for lost parcels and we recommend obtaining a tracking number for all return parcels as proof of shipment.If you believe you have received a incorrect or damaged order, please e-mail an image of the fault to contactus<a href="mailto:orders@somage.com.au" target="_blank">@somage.com</a> prior to requesting your return.

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