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Somage USA

<span style="font-size: 18px; font-family: Georgia, serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We are sorry to hear your order has not been delivered correctly. We want to ensure that we can resolve this issue with as little inconvenience to you as possible. In order to do so please take a photo or video of the damaged or incorrect goods so we can solve this issue and prevent it from happening again. Please contact the office by phone or email where our team can assist you. It is important that you do not dispose of any items as Somage may arrange for the product to be returned.&#xA0;<span style="font-size: 13.5pt; font-family: Georgia; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">To get in touch, please choose from the following options:<span style="font-size: 13.5pt; font-family: Georgia; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Phone &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0;<span id="isPasted" style="background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap; color: rgb(0, 0, 0); font-size: 18px; font-family: Georgia, serif;">&#xA0;1-888-766-2439<span style="font-size: 13.5pt; font-family: Georgia; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Email &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; contactus@somage.com <span style="font-size: 18px; font-family: Georgia, serif; color: rgb(65, 65, 65); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Office hours are Monday-Friday, 9:00 am-5:00 pm (EST), excluding public holidays.

We are sorry to hear your order has not been delivered correctly. We want to ensure that we can resolve this issue with as little inconvenience to you as possible. In order to do so please take a photo or video of the damaged or incorrect goods so we

What if my item was missing, incorrect, or damaged?

Orders & Delivery

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How long do refunds take on Somage?

Refunds

Wholesale

What should I do if my order is incorrect, missing or damaged?Updated 2 days ago