Send us a message and will get back to you promptly. You can also upload an attachment if you wish.

Live Assistance

Contact Us

Home

Sign up

Login

Somage USA

We offer refunds for all products returned within 14 days of purchase, in their unopened and original condition. If you would like to return an item purchased online, please contact us.All refunds will be processed to the original method of payment.<span style="font-size: 18px; font-family: Georgia; color: rgb(65, 65, 65); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">To get in touch, please choose from the following options:<span style="font-size: 18px; font-family: Georgia; color: rgb(65, 65, 65); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Phone &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0;<span id="isPasted" style="background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap; color: rgb(0, 0, 0); font-size: 18px; font-family: Georgia, serif;"><span style="background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap; color: rgb(0, 0, 0); font-size: 18px; font-family: Georgia, serif;">1-888-766-2439<span style="font-size: 18px; font-family: Georgia; color: rgb(65, 65, 65); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Email &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0;contactus@somage.com <span style="font-size: 18px; font-family: Georgia, serif; color: rgb(65, 65, 65); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Office hours are Monday-Friday, 9:00 am-5:00 pm (EST), excluding public holidays.

We offer refunds for all products returned within 14 days of purchase, in their unopened and original condition. If you would like to return an item purchased online, please contact us. All refunds will be processed to the original method of payment.

Can I return my online order?

Orders & Delivery

Refunds

How to sign up

Do I need an account to place an order?

How do I update my account details?

I can't log in to my account

How do I close my account?

Manage Account

Packaging Statement

Account

How do I use my discount code?

Discounts and Promotions

What is Somage's view on ethical sourcing?

Is your cocoa fair trade?

What are the Labor conditions for the workers?

Ethics

Terms and Conditions

Privacy Policy

Return Policy

Terms and Policies

Do you offer tracking for your orders?

Can I change or cancel my order?

Can I have my order redirected to a different address?

What should I do if my order is incorrect, missing or damaged?

Online Order

Where is my order?

How long will my order take?

How long does it take for my order to be dispatched?

How do I become eligible for free shipping?

Can you deliver to a PO Box or Parcel Locker?

Do you deliver on weekends and public holidays?

Do you ship internationally?

Which shipping carrier is used?

Shipping and Delivery

Do I have to pay for return shipping?

How long do refunds take on Somage?

Wholesale

Can I return my online order?Updated 11 days ago