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Somage USA

<span style="font-size: 18px; font-family: Georgia, serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">As long as your order has not been shipped, you can make changes to it. If you need to cancel an order please contact us. If the order has been shipped then you will need to to follow our&#xA0;<a href="https://somage.gorgias.help/en-US/return-policy-13371" target="_blank" rel="noopener noreferrer"></a><span style="font-size: 18px; font-family: Georgia, serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><a href="https://somage.gorgias.help/en-US/return-policy-13371" rel="noopener noreferrer" target="_blank">returns procedure.&#xA0;</a><span style="font-size: 13.5pt; font-family: Georgia; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">To get in touch, please choose from the following options:<span style="font-size: 13.5pt; font-family: Georgia; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Phone &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0;<span id="isPasted" style="background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap; color: rgb(0, 0, 0); font-size: 18px; font-family: Georgia, serif;">&#xA0;1-888-766-2439<span style="font-size: 13.5pt; font-family: Georgia; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Email &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; contactus@somage.com<span style="font-size: 13.5pt; font-family: Georgia; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0; <span style="font-size: 18px; font-family: Georgia, serif; color: rgb(65, 65, 65); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Office hours are Monday-Friday, 9:00 am-5:00 pm (EST), excluding public holidays. <span style="font-size: 18px; font-family: Georgia, serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Orders cannot be changed after they have been shipped.<span style="font-size: 18px; font-family: Georgia, serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Please note, we are unable to cover any postage fees on all return types. Please refer to the return terms and conditions for more information.&#xA0;

As long as your order has not been shipped, you can make changes to it. If you need to cancel an order please contact us. If the order has been shipped then you will need to to follow our returns procedure. To get in touch, please choose from the fol

Can I change or cancel my order?

Orders & Delivery

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Packaging Statement

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What is Somage's view on ethical sourcing?

Is your cocoa fair trade?

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Ethics

Terms and Conditions

Privacy Policy

Return Policy

Terms and Policies

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Can I have my order redirected to a different address?

What should I do if my order is incorrect, missing or damaged?

Where is my order?

How long will my order take?

How long does it take for my order to be dispatched?

How do I become eligible for free shipping?

Can you deliver to a PO Box or Parcel Locker?

Do you deliver on weekends and public holidays?

Do you ship internationally?

Which shipping carrier is used?

Shipping and Delivery

Can I return my online order?

Do I have to pay for return shipping?

How long do refunds take on Somage?

Refunds

Wholesale

Can I change or cancel my order?Updated 2 days ago